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FAQs About Fenghua 

1
What types of ceramic tableware can you customize?
We customize all types of daily-use ceramic tableware including dinner plates, bowls, cups, mugs, dinnerware sets, teaware, and ceramic spoons. Our products cover stoneware, porcelain, and bone china materials. Whether you need items for home dining, hotel catering, restaurant service, or retail gift sets — we have the capability and experience to deliver.
2
What is your MOQ for customized ceramic tableware?
For light customization (logo/printing on existing products), the MOQ is as low as 1 carton. For deep customization (new shapes, molds, or ODM development), the MOQ varies by product complexity — typically 500–2,000 pieces per SKU. We offer flexible MOQ structures for trial orders and new brand launches. Contact us with your specific needs for a precise quote.
3
How long does the customization process take?
Light customization orders can be shipped within 48 hours from stock. For deep customization, the full cycle is typically 25–40 days: design confirmation (3–5 days), sample production (7–14 days), and mass production (15–25 days). Rush orders are available with our 100-person team and 20 automated production lines.
4
Do you provide design services?
Yes. Our 12-person in-house design team has an average of 10+ years experience each. We provide full design support including concept development, 2D artwork, 3D rendering, and physical sample production. We also maintain a craft library updated monthly with new techniques including reactive glazes, embossing, and German inkjet patterns. Design services are free for confirmed orders.
5
Can I get samples before placing a bulk order?
Absolutely. We strongly recommend sample evaluation before mass production. We provide physical samples within 7–14 days after design confirmation. For light customization, we can often send stock samples the same day. Sample fees are refundable against your first bulk order. We ship samples worldwide via DHL/FedEx.
6
What certifications do your products have?
Our ceramic tableware meets international food-contact safety standards. We hold certifications including Walmart, BSCI, SEDEX, and comply with FDA, LFGB, and EU food-contact regulations. All products undergo rigorous quality control including lead and cadmium testing, thermal shock resistance, and chip resistance verification.
7
How do I start a custom order?
Simply fill in the inquiry form on this page or email us directly. Share your requirements: product type, desired quantity, customization level (light or deep), design references, and target delivery date. Our team will respond within 24 hours with a detailed proposal including options, pricing, timeline, and sample arrangements. A dedicated project manager will be assigned to your order from day one.

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Whether you're a retailer, distributor, or brand looking for a reliable ceramic tableware supply partner - we're here to help you grow.

Fill in the form below and our team will get back to you within 24 hours.

Linyi Fenghua Trading Co., Ltd.

Your reliable global ceramic tableware supply partner. 30 years of expertise, 13M+ pcs in stock, serving 100+ countries worldwide.

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E-mail: cezo@cezoceramic.com

Phone: +8615562929585

Address: Tangzhuang Village, Fuzhuang Sub-district Office, Luozhuang District, Linyi City, Shandong Province

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